At EVER MORE, we hope you love every piece you receive.
While we do not offer refunds for delivered orders, eligible items may be exchanged for another item of equal value, subject to product availability and inspection.
To qualify for an exchange, items must:
Exchange requests must be submitted, and the item shipped back to us, within 48 hours of delivery. Both steps must be completed inside this window — items received after 48 hours cannot be processed.
Items showing signs of wear, damage, alteration, or misuse will not be eligible for exchange.
If your preferred exchange item is unavailable, store credit may be offered in an amount equal to the value of the approved return.
If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery with a photo of the issue. We will cover return shipping and send a replacement or refund at no cost to you.
EVER MORE reserves the right to decline exchanges that do not meet the conditions outlined above.
We are committed to providing a thoughtful and supportive shopping experience in accordance with applicable consumer protection laws within the United Arab Emirates.
For exchange inquiries, please contact hello@evermorewear.co. Our team aims to respond to all inquiries within 24–48 business hours.